Privacy Policy

Effective Date: August 19, 2026

Last Updated: August 19, 2026

APC Roofing LLC ("APC Roofing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, online forms, social-media advertisements, telephone communications, text messages, email communications, inspections, estimates, and roofing services.

This Privacy Policy applies to information collected through APCRoofing.com, APC Roofing's online advertising and lead-generation forms, and other interactions with APC Roofing.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide Directly

  • Name
  • Email address
  • Telephone number
  • Property address
  • Mailing address
  • City, state, and ZIP code
  • Property type
  • Information about your roof, exterior, or requested services
  • Preferred inspection or appointment time
  • Photographs or videos of the property
  • Communications, questions, and service requests
  • Information submitted through website forms, Meta Instant Forms, social-media messages, email, telephone calls, or text messages
  • Contract, project, warranty, billing, and transaction information
  • Any other information you voluntarily provide

Please do not submit Social Security numbers, financial-account passwords, medical information, or other highly sensitive personal information through our website or advertising forms.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic location
  • Pages viewed
  • Links clicked
  • Referring website
  • Date and time of access
  • Website interaction and performance information
  • Cookie and similar technology identifiers

We may use cookies, pixels, tags, analytics services, and similar technologies to operate our website, understand website usage, measure advertising performance, prevent fraud, and improve our services.

Information From Advertising and Social-Media Platforms

If you submit information through a Facebook, Instagram, Meta, Google, or other online advertisement or lead form, we may receive the information you choose to provide, such as your name, email address, telephone number, property address, ZIP code, and service request.

The advertising platform may separately collect and process information according to its own privacy policy. APC Roofing does not control the privacy practices of those platforms.

Information From Other Sources

We may receive information from:

  • Referral partners
  • Publicly available sources
  • Property and permit records
  • Service providers
  • Customer-review platforms
  • Business partners
  • Manufacturers, suppliers, and subcontractors
  • Individuals who refer you to APC Roofing

2. How We Use Your Information

We may use personal information to:

  • Respond to questions and service requests
  • Schedule roof inspections, appointments, and estimates
  • Contact you regarding requested roofing or property services
  • Evaluate property conditions and prepare recommendations
  • Prepare estimates, contracts, work orders, and project documentation
  • Perform roofing, repair, maintenance, gutter, solar, or related services
  • Communicate regarding scheduling, production, payments, warranties, and customer service
  • Send appointment confirmations and service updates
  • Process transactions and maintain business records
  • Operate, maintain, secure, and improve our website
  • Measure website and advertising performance
  • Personalize marketing and advertising
  • Follow up on leads submitted through Meta, Google, or other platforms
  • Request customer feedback or reviews
  • Detect fraud, misuse, security incidents, or unlawful activity
  • Comply with applicable laws, regulations, licensing requirements, legal proceedings, and government requests
  • Establish, exercise, or defend legal claims
  • Protect APC Roofing, our customers, employees, contractors, and the public

We may also use information for purposes disclosed when the information is collected or with your authorization.

3. Telephone Calls and Text Messages

If you provide your telephone number and request information, an inspection, an estimate, or other services, you authorize APC Roofing and its representatives to contact you regarding your request.

Depending on the consent provided at the time of collection, communications may include telephone calls or text messages made using manual or automated technology. Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

You may opt out of marketing text messages at any time by replying STOP. You may request assistance by replying HELP or by contacting APC Roofing using the information at the end of this policy.

We will honor valid revocation and opt-out requests as required by applicable law. Opting out of marketing messages does not prevent us from sending non-marketing communications that are necessary to complete an existing transaction, provide requested services, respond to you, or address safety, legal, or warranty matters, when permitted by law.

Mobile telephone numbers, text-message opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that assist us in delivering communications on our behalf, subject to appropriate confidentiality and use restrictions.

4. Cookies, Analytics, and Advertising Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

  • Remember website preferences
  • Maintain website functionality
  • Understand how visitors use the website
  • Diagnose technical problems
  • Measure advertising effectiveness
  • Attribute inquiries or leads to advertising campaigns
  • Deliver or improve relevant advertising
  • Prevent fraud and protect website security

These technologies may be provided by companies such as Google and Meta. Those companies may collect information about your interaction with our website and advertisements and may associate that information with other information they possess, subject to their own privacy policies.

You may manage cookies through your browser settings. Blocking certain cookies may affect website functionality.

Opt-Out Preference Signals

Some browsers and browser extensions let you send an opt-out preference signal, such as Global Privacy Control ("GPC"). Where required by applicable law, we will treat a valid, detectable GPC signal as a request to opt out of the sale or sharing of personal information and targeted advertising for that browser or device.

How to Opt Out

To opt out of the use of cookies, pixels, or similar technologies for targeted advertising, or to opt out of any sale or sharing of personal information as defined by applicable law, you may:

  • Adjust your browser or device settings to reject, limit, or delete cookies;
  • Enable a recognized opt-out preference signal, such as GPC, where supported by your browser; or
  • Contact us using the information in Section 15 with the subject line "Privacy Opt-Out," and we will process your request as required by applicable law.

Opting out will not affect your ability to use the website, but it may result in less relevant advertising.

Where required by applicable law, we will provide additional choices regarding nonessential cookies or targeted advertising.

5. How We Disclose Information

We may disclose personal information to the following categories of recipients:

Service Providers

We may disclose information to companies that perform services on our behalf, including:

  • Website hosting and maintenance providers
  • Customer-relationship-management providers
  • Scheduling and communication platforms
  • Email and text-message providers
  • Payment processors
  • Analytics and advertising providers
  • Cloud-storage and data-backup providers
  • Information-technology and cybersecurity providers
  • Marketing and lead-management providers
  • Customer-review and reputation-management providers
  • Professional advisers, including attorneys and accountants

These providers may use information only as necessary to perform services for APC Roofing or as otherwise permitted by their agreements and applicable law.

Roofing Project Participants

When necessary to provide requested services, we may disclose relevant information to:

  • Employees
  • Sales representatives
  • Inspectors
  • Project managers
  • Subcontractors
  • Suppliers
  • Manufacturers
  • Permitting professionals
  • Engineers or consultants
  • Property managers
  • Other parties involved in completing or supporting a project

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or government request
  • Protect the rights, property, or safety of APC Roofing or others
  • Investigate suspected fraud, misuse, or unlawful activity
  • Enforce contracts, policies, or legal rights
  • Respond to an emergency

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.

6. Sale of Personal Information

APC Roofing does not sell personal information for money.

Some state privacy laws may define certain disclosures involving analytics, advertising cookies, or targeted advertising as a "sale," "sharing," or processing for targeted advertising, even when no money is exchanged. Where applicable, residents may have the right to opt out of those activities.

APC Roofing does not sell or share mobile telephone numbers or SMS opt-in information with third parties for their own marketing purposes.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to requests
  • Provide services
  • Complete and document projects
  • Maintain warranty, accounting, tax, licensing, and business records
  • Resolve disputes
  • Enforce agreements
  • Meet legal and regulatory requirements
  • Protect against fraud and security incidents

Retention periods vary depending on the type of information, the nature of the relationship, and applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when transmitting information electronically and should not send highly sensitive information through unsecured forms, email, or text messages.

9. Your Privacy Choices and Rights

Depending on where you live and whether the applicable law covers APC Roofing's processing activities, you may have the right to:

  • Confirm whether we process your personal information
  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Obtain a portable copy of certain personal information
  • Opt out of the sale of personal information
  • Opt out of targeted advertising
  • Opt out of certain profiling activities
  • Withdraw consent where processing is based on consent
  • Appeal a decision regarding a privacy request
  • Receive equal service without unlawful discrimination for exercising a privacy right

These rights may be subject to exceptions and verification requirements.

To submit a privacy request, contact us using the information in Section 15. Please include your name, contact information, state of residence, and a description of your request.

We may need to verify your identity before processing a request. We will use information provided for verification only for that purpose. An authorized agent may submit a request where permitted by law, but we may require proof of the agent's authority and verification of the consumer's identity.

If we deny a request, residents of states that provide an appeal right may appeal by contacting us and writing "Privacy Appeal" in the subject line.

10. Colorado and Other State Privacy Rights

Residents of Colorado and other states with comprehensive consumer privacy laws may have rights concerning access, correction, deletion, portability, targeted advertising, certain profiling, and the sale of personal data, subject to the applicability, scope, and exceptions of each law.

APC Roofing will process verified privacy requests in accordance with applicable law. Nothing in this policy is intended to provide rights that do not otherwise apply under law.

11. Children's Privacy

Our website and services are intended for adults and property owners, property managers, tenants with appropriate authority, and business representatives. They are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website. If we learn that we collected such information without appropriate authorization, we will take reasonable steps to delete it.

12. Third-Party Websites and Platforms

Our website may link to third-party websites, social-media platforms, financing providers, manufacturers, review platforms, or other services.

APC Roofing is not responsible for the privacy, security, content, or practices of third-party websites or services. You should review the privacy policy of each third party before providing information.

13. Financing and Payment Services

If you apply for financing or make a payment through a third-party provider, that provider may collect financial, credit, identity, or payment information directly from you under its own privacy policy.

APC Roofing does not control the provider's privacy practices. We encourage you to review the provider's privacy notices before submitting information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

When we make changes, we will revise the "Last Updated" date at the top of this page. Material changes may be communicated through the website or by another appropriate method.

Your continued interaction with APC Roofing after an updated policy becomes effective is subject to the revised policy, except where additional notice or consent is required by law.

15. Contact APC Roofing

For questions about this Privacy Policy or to submit a privacy request, contact:

APC Roofing LLC

150 W Highway 50

Clermont, Florida 34711

Email: [email protected]

Phone: (800) 912-5005

Website: https://apcroofing.com/

For privacy requests, use the subject line: Privacy Request.